Terms of Use

Article 1 (Purpose)

These Terms and Conditions are intended to regulate the rights, obligations and responsibilities of Seradeum Mall and users in using the Internet-related services (hereinafter referred to as “Services”) provided by Seradeum Mall (hereinafter referred to as “Mall”), operated by Seradeum Co., Ltd. (hereinafter referred to as “Company”).

※ 「These Terms and Conditions shall also apply to electronic commerce using PC communication, wireless communication, etc., unless they are in conflict with the nature of such transactions.」

Article 2 (Definitions)

① “Mall” refers to a virtual business establishment set up by the “Company” to enable users to trade goods or services (hereinafter referred to as “Goods, etc.”) using computers and other information and communication facilities, and is also used to refer to a business operator who operates a cyber mall.

② “User” refers to members and non-members who access the “Mall” and receive services provided by the “Mall” in accordance with these Terms and Conditions.

③ “Member” refers to a person who has registered as a member by providing personal information to the “Mall”, continuously receives information from the “Mall”, and can continuously use the services provided by the “Mall”.

④ “Non-member” refers to a person who uses the services provided by the “Mall” without registering as a member

2. If the delivered goods are broken, damaged, or contaminated

3. If the goods are delivered later than the delivery period indicated in the advertisement

4. If the user’s subscription is made without indicating the information that must be indicated in the advertisement pursuant to Article 18 of the Door-to-Door Sales Act

In the case of cancellation of goods and services, the “Mall” shall bear all costs required for their return. However, if the customer requests cancellation due to a simple change of mind, the customer shall bear the delivery fee incurred.

Article 15 (Cancellation of subscription, etc.)

① Users who have entered into a contract with the “Mall” for the purchase of goods, etc. may cancel their subscription within 7 days from the date of receiving the confirmation of receipt.

② If the user receives goods, etc., the user cannot return or exchange them in the following cases:

1. If the goods, etc. are lost or damaged due to a reason attributable to the user (however, if the packaging, etc. is damaged in order to check the contents of the goods, the contract can be canceled)

2. If the value of the goods, etc. has significantly decreased due to the user’s use or partial consumption

3. If the value of the goods, etc. has significantly decreased to the extent that resale is difficult due to the passage of time

4. If the original goods, etc. can be duplicated with goods, etc.

having the same performance, and the packaging of the original goods, etc. has been damaged

③ In the cases of subparagraphs 2 through 4 of paragraph 2, if the “mall” has not taken measures such as clearly stating in advance that cancellation of subscription, etc. is restricted in a place easily identifiable by the consumer or providing trial products, the user’s cancellation of subscription, etc. shall not be restricted.

④ Notwithstanding the provisions of paragraphs 1 and 2, if the content of the goods, etc. is different from the content of the display or advertisement or if the performance is different from the contractual content, the user may cancel the subscription, etc. within 3 months from the date of receipt of the goods, etc., or within 30 days from the date the user learned or could have learned of the fact.

Article 16 (Effect of cancellation of subscription, etc.)

① If the “mall” receives the goods, etc. back from the user, it shall refund the price of the goods, etc. already paid within 3 business days. In this case, if the “mall” delays the refund of the goods, etc. to the user, it shall pay the delay interest calculated by multiplying the delay interest rate (24/100 per annum) stipulated in the “Enforcement Decree of the Act on Consumer Protection in E-commerce, etc.” by the delay period.

② When refunding the above amount, if the user has paid for the goods, etc. using a payment method such as a credit card or electronic money, the “Mall” will request the business operator who provided the payment method to suspend or cancel the claim for the price of the goods, etc. without delay.

③ In the case of cancellation of subscription, etc., the user shall bear the cost required to return the goods, etc. supplied.

The “Mall” will not claim a penalty or compensation for damages from the user for reasons such as cancellation of subscription. However, if the content of the goods, etc. is different from the content displayed or advertised or is performed differently from the contractual terms, the cost required to return the goods, etc. shall be borne by the “Mall.”

④ If the user has paid the shipping cost when receiving the goods, the “Mall” will clearly indicate who will bear the cost in the case of cancellation of subscription so that the user can easily understand. However, in the case of any of the following, the user shall bear the cost.

1. If the goods are lost or damaged due to a reason attributable to the user (however, if the packaging is damaged in order to check the contents of the goods, the contract may be canceled)

2. Withdrawal due to the user’s simple change of mind.

Article 17 (Protection of Personal Information)

When collecting user information, the “Mall” collects the minimum information necessary to fulfill the purchase contract. The following items are required, and other items are optional.

1. Name

2. Address

3. Phone number

4. Desired ID (for members)

5. Password (for members)

6. Email address (or mobile phone number)

7. Date of birth (for members) or alien registration number

② When the “Mall” collects personal information that can identify a user, it must obtain the consent of the user in question.

③ The provided personal information cannot be used for purposes other than those for which it was provided or provided to a third party without the consent of the user in question, and the Mall assumes all responsibility for this. However, the following cases are exceptions.

1. When the minimum user information (name, address, phone number) necessary for delivery is provided to the delivery company for delivery purposes.

2. When necessary for compiling statistics, academic research, or market research and provided in a form that does not allow the identification of a specific individual.

3. When necessary for payment settlement for transactions of goods, etc.

4. When necessary for identity verification to prevent theft

5. When there are unavoidable reasons required by law or regulations

④ When the “mall” must obtain the user’s consent pursuant to Paragraphs 2 and 3, the identity of the personal information manager (affiliation, name, phone number, and other contact information), purpose of collecting and using information, matters related to provision of information to third parties (recipient, purpose of provision, and content of information to be provided), etc., as stipulated in Article 22, Paragraph 2 of the Act on Promotion of Information and Communications Network Utilization and Information Protection, etc., must be specified or notified in advance, and the user may withdraw this consent at any time.

⑤ Users may request to view and correct errors in their personal information held by the “Mall” at any time, and the “Mall” is obligated to take necessary measures without delay. If a user requests correction of an error, the “Mall” will not use the personal information until the error is corrected.

⑥ To protect personal information, the “Mall” will limit the number of administrators to a minimum and will be fully responsible for any damages suffered by users due to loss, theft, leakage, or alteration of personal information, including credit card and bank account information.

The “Mall” or a third party that has received personal information from the “Mall” will destroy the personal information without delay when the purpose of collecting or providing the personal information has been achieved.

Article 18 (Obligations of the “Mall”)

The “Mall” shall not engage in any acts prohibited by laws and regulations or these Terms and Conditions or contrary to public order and morals, and shall do its best to provide goods and services continuously and stably in accordance with these Terms and Conditions.

② The “Mall” shall have a security system in place to protect users’ personal information (including credit information) so that users can safely use the Internet service.

③ If a “mall” causes damage to a user by engaging in unfair labeling or advertising practices as defined in Article 3 of the Act on Fair Labeling and Advertising regarding products or services, the “mall” shall be liable for compensation.

④ The “mall” shall not send unsolicited commercial advertising emails to users.

Article 19 (Member ID and Password Obligations)

① Except in the case of Article 16, members are responsible for managing their ID and password.

② Members must not allow third parties to use their ID and password.

③ If a member becomes aware that his/her ID and password have been stolen or are being used by a third party, he/she must immediately notify the “Mall” and follow the “Mall’s” instructions, if any.

Article 20 (User Obligations) Users must not engage in the following acts.

1. Registration of false information when applying or changing

2. Theft of others’ information

3. Change of information posted on the “Mall”

4. Transmission or posting of information (such as computer programs) other than information specified by the “Mall”

5. Infringement of intellectual property rights, such as copyrights, of the “Mall” or other third parties

6. Acts that damage the reputation or interfere with the business of the “Mall” or other third parties

7. Acts of disclosing or posting obscene or violent messages, images, voices, or other information that is against public order and morals on the mall

① When an upper “Mall” and a lower “Mall” are connected by a hyperlink (e.g., the target of a hyperlink includes text, pictures, and moving images), the former is called the linked “Mall” (website) and the latter is called the linked “Mall” (website). ② If the linked “mall” clearly states on the initial screen of the linked “mall” or on a pop-up screen at the time of connection that it does not bear warranty responsibility for transactions between users and goods, etc. independently provided by the linked “mall,” then it does not bear warranty responsibility for such transactions.

Article 22 (Attribution of Copyright and Restrictions on Use)

The copyright and other intellectual property rights for works created by the “mall” belong to the “mall.

“2 Users may not use for profit or allow third parties to use information obtained through the use of the “mall”, including information to which the “mall” holds intellectual property rights, by means of reproduction, transmission, publication, distribution, broadcasting, or any other method, without the prior consent of the “mall.”

③ The “mall” must notify the user when using the copyright belonging to the user according to the agreement.

Article 23 (Dispute Resolution)

The “mall” establishes and operates a damage compensation processing organization to reflect the legitimate opinions or complaints raised by users and compensate for the damages.

② The “Mall” will give priority to complaints and opinions submitted by users. However, if prompt processing is difficult, the user will be immediately notified of the reason and processing schedule.

③ If a user files a request for damage relief in connection with an e-commerce dispute between the “Mall” and a user, the matter may be subject to mediation by a dispute resolution agency commissioned by the Fair Trade Commission or the city/provincial governor.

Article 24 (Jurisdiction and Governing Law)

① Any lawsuit regarding an e-commerce dispute between the “Mall” and a user shall be subject to the exclusive jurisdiction of the district court having jurisdiction over the user’s address at the time of filing. If the user has no address, the lawsuit shall be filed with the competent court under the Civil Procedure Act. However, if the user’s address or residence is unclear at the time of filing, or if the user is a foreign resident, the lawsuit shall be filed with the competent court under the Civil Procedure Act.

② Korean law shall apply to e-commerce lawsuits filed between the “Mall” and a user.

Article 25 (Special Provisions)

Rules other than the Terms and Conditions: Matters not specified in these Terms and Conditions shall be governed by the provisions of the Framework Act on Electronic Commerce, the Electronic Signature Act, the Door-to-Door Sales Act, and other relevant laws and regulations.

② Point Accrual for Members: When a member purchases a product or service, points will be accrued in accordance with the provisions of Special Provisions, Paragraph 3, and the provisions of Paragraphs 4 and 5 will apply.

③ Accumulation of Points: Members purchasing products from the “Mall” will accrue points at a set percentage for each product. Points will range from 0.1% to 3% of the product’s selling price, depending on the product

Accumulation of Points: Members purchasing products from the “Mall” will accrue points at a set percentage for each product. Points will range from 0.1% to 3% of the product’s selling price, depending on the product.

④ Application of Points: Points are granted upon purchase, and the points will be credited to the purchase price for purchases that have been delivered. Points do not apply to phone orders.

⑤ Cancellation of Points: If a product is canceled after purchase, points will be canceled. Points used for purchase cannot be refunded even after the purchase is canceled.

⑥ Points may be changed or modified without prior notice according to our policies.

Supplementary Provisions

1. These Terms and Conditions are effective from January 1, 2014.